Frequent Asked Questions

General / Shipping

Are Joa Lab products 100% all natural ?

Are your products all vegan ?

Soap Care: How to enjoy the best soap and how long they last ?

Can my kids use your lip balms and tints ?

How do I keep my products ?

Are your products safe for people who have sensitive skin / have allergies to certain ingredients / are pregnant ?

Do you offer free samples ?

Can I carry Joa Lab in my shop ?

How much does shipping cost ?

How to track my order ?

Do you ship internationally ?